The team at Refined Properties Wales have many years’ experience in the property industry, ensuring that we can offer quality service and advice to our clients. We are members of the Property Ombudsman, in addition to membership of all the required professional bodies, in turn providing the required professional guarantees.

We recognise that premium properties have a modest pool of potential buyers available to them but in our experience, most of our buyers are not constrained by location and other such restrictions. Furthermore, we find that buyers are more interested in the type and style of the property and its situation before they look at the location. Simple things like broadband speed are high up on people’s expectation lists for example! Our potential pool of buyers, being national and international, our marketing and the way we expose your property will reflect that.

Given the mobility of buyers in the current climate, we endeavour to market your home across more than one hundred countries around the world. Additionally, we can provide a unique zoom viewing service or face time service for those buyers who are not so local, providing not only an opportunity for us to meet them face-to-face before they view your property, but also to engage with them earlier. We recognise that people travel from all over the country into North Wales to view homes and it is not unusual for people to travel internationally in the same way too.

Primarily, we find that many of our buyers seek the lifestyle of their new home, rather than the bricks and mortar. Aspirations in respect of a buyer’s perfect property are incredibly different to those of ten, fifteen and even twenty years ago. Of additional importance to today’s premium homebuyer, are amenities such as schooling, shops, restaurants, transport links and location of airports. Furthermore, with North Wales located in a coastal region, we find many of our buyers have water sport or mountain walking aspirations, and of course our marketing can be tailored to meet those specific requirements. And of course, the same tailoring would apply to any Equestrian homes, in fact any lifestyle activity that has seen a boost in North Wales. We advertise in both Horse and Hound and where appropriate Homes and Garden and other such bespoke publications.

Meet The Team

Mark Gilbertson

Mark Gilbertson
Business Owner

Mark has a wealth of Estate Agency experience, having managed very successful Estate Agencies for over 30 years and most of this success and extensive experience has been gained from within the local area. Mark makes it his priority to view every single valuation that we are asked to attend, he likes the personal touch, and after all, he is the one who will put your property on the market with its very own individual write up. You must take a look at some of these write ups, they do set your property apart from the rest of the 'we are delighted to bring to the market'! It must be said that Mark loves the great outdoors; he has a passion for sailing, gardening and dog walking. His other passion is music; he currently plays the Saxophone in a couple of bands which stems from his time as a musician in the Royal Marines back in the day!

  01766 800555

  mark@refinedproperties.co.uk

Melanie Duncan

Melanie Duncan
Office Manager

Mel, our office manager is a qualified accountant having previously worked in practice in a top ten firm of Chartered Accountants. Mel loves shopping; we are always tripping over her bags after a lunchtime spending spree! She has a black Labrador called Belle, who takes up a lot of her spare time, the Hunter wellies are most definitely warn in!

  01766 800555

  office@refinedproperties.co.uk

Penny Gilbertson

Penny Gilbertson
Sales Progression

  01766 800555

  office@refinedproperties.co.uk

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